Taxonomy of Internet Services Companies

To provide a comprehensive view of the web hosting industry, Netcraft has researched all of the hosting locations with at least twenty web facing computers found by our Web Server Survey. Of these fourteen thousand hosting locations, around eight and a half thousand provide hosting and connectivity services, the remaining being enterprises, government or educational institutions.

Number of Companies Offering Each Service (Top 20 Services)

Number of Companies Offering Each Service (Top 20 Services)

Netcraft has noted the services provided by each Internet Services company and the dataset includes these classifications, together with the numbers of computers found in our Hosting Provider Server Count, segmented by operating system. The dataset also contains details of more than 20,000 executive contacts at these companies, including LinkedIn profiles, and email addresses where available.

Field Description
Parent Company Parent company, if applicable.
Company Company name
Number of Computers The total number of Web Facing Computers found by our Hosting Provider Server Count segmented by operating system.
SSL Certificates The total number of distinct SSL certificates shown on websites hosted by each company.
Primary Website The company’s primary website.
Websites A list of the company’s other websites.
Domains A list of the domains used by this company for hosting websites.
Country and Continent The main country of the company, based on their headquarters address.
Main Business The company’s main business area.
Services Notes which of the following services is offered by the company:

  • Domain Registration (including API and Protected WHOIS)
  • SSL Certificates
  • Paid Shared Hosting
  • Free Shared Hosting
  • Dedicated Hosting
  • Reseller Hosting
  • Colocation
  • Virtual Private Servers
  • Cloud/Grid Services (including Hosting, databases, files, block storage, desktop, Hadoop)
  • Managed Services – such as packages, software configuration, firewall maintenance, monitoring
  • Multiple Datacentres
  • SSD Storage
  • SSH Access
  • Blogs
  • Ecommerce & Shopping Carts
  • Streaming / Podcast Hosting
  • Application Hosting / Software As A Service
  • Bespoke Web Development
  • Website Builder
  • Email Hosting
  • Webmail
  • Professional Services – such as IT services, or database administration
  • Broadband
  • IPv6 Addressing
  • Leased Lines
  • Traditional Telco Services – such as telephone calling plans, line rental, fax, and mobile contracts
  • VoIP – Voice Over IP
  • Monitoring
  • Backup service
  • Disaster Recovery
  • Firewall
  • Load Balancing
  • Content Delivery Network
  • Virtual Private Networking
Data Centre Locations Countries in which the company has datacentres.
Operating System A list of Operating Systems offered to hosting customers.
Network Speed The speed of the network connections offered.
Specialist Hosting A list of software for which the company offers optimized hosting; WordPress, Magento, vBulletin, Drupal, Joomla, etc.
Targeted Verticals List of verticals targeted: Law, Finance, Healthcare, etc.
Cloud Detail Information on whether they use an OpenStack infrastructure, the billing units, architecture, etc.
Control Panel Software A list of the solutions available, e.g. CPanel and Plesk.
Virtualization Software A list of the solutions available, e.g. Hyper-V, Xen, VMware, Parallels.
Partners A list of the company’s publically advertised partners, for example, Cisco, Microsoft, Dell.
Compliance A list of legal or industry regulations followed by the company, including PCI DSS.
Provisioning Information on online ordering including accepted payment methods, and expected set-up periods.
Pricing Information URL to a page containing pricing information.
Language The primary language used by the company website.
Multi-Lingual Whether the company website is available in more than one language.
Address The address of the company headquarters.
Company Contact Details The main telephone number, fax number and email address of the company.
Mail Convention The format of contact email addresses within the company.
Company URLs URLs to the following pages on the company website:

  • About
  • Contact
  • Management
  • Service Status
  • Partners
  • Affiliate/Referral Scheme
  • Blog/News
  • Support
  • Live Chat
Social Networking URLs to LinkedIn, Twitter, Facebook, Google+, and GitHub pages for the company.
Executive Contacts The executive contacts published by the company.
Stock Market Information URL to Google Finance page for the company, if publicly quoted.

The dataset is available in Excel format, making it simple to filter and sort the information, and allowing companies offering similar services to be compared.

How can this data be used?

Due to its comprehensive and detailed nature, Netcraft’s Taxonomy of Internet Services Companies has the potential to be used in a number of ways. It could provide the means for searching for a particular hosting company, based upon the services it offers, the headquarters country, the countries in which it has datacentres, or any other combination of fields from the dataset. For each company, the dataset provides the contact details of the company, in addition to contact details of executives at the company.

This dataset could provide answers to questions such as:

  • How many companies provide a particular form of web hosting?
  • How many more companies offer paid web hosting as compared to free web hosting?
  • Which Dedicated Server providers also offer Virtual Private Server hosting?
  • Who are the biggest hosting providers in the world, and where are they based?
  • Who are the executives for a company, and what are their contact details?
  • How many hosting providers offer services in a specific language?
  • How many hosting providers offer their services in more than one language?
  • Which Internet Service companies have profiles on LinkedIn?

Data Quality

The taxonomy was compiled between July and October 2015. Companies were processed by native speakers of the language in which the company offers services.


The dataset is available on a company license basis. We are able to provide subsets of the data, for example, all hosting companies that offer cloud services in North America or VPS providers in Europe, or any other segmentation by geography or technology.

On demand, the classification could be extended to include smaller hosting companies and resellers.

Please contact us ( for further information and costs.