| Rank | Performance Graph | OS | Outage hh:mm:ss |
Failed Req% |
DNS | Connect | First byte |
Total |
|---|---|---|---|---|---|---|---|---|
| 1 | Datapipe | Linux | 0:00:00 | 0.000 | 0.160 | 0.012 | 0.024 | 0.031 |
| 2 | Qube Managed Services | Linux | 0:00:00 | 0.000 | 0.153 | 0.058 | 0.117 | 0.117 |
| 3 | CWCS | Linux | 0:00:00 | 0.000 | 0.189 | 0.070 | 0.142 | 0.143 |
| 4 | Pair Networks | FreeBSD | 0:00:00 | 0.004 | 0.246 | 0.070 | 0.143 | 0.143 |
| 5 | GoDaddy.com Inc | Linux | 0:00:00 | 0.009 | 0.257 | 0.010 | 0.024 | 0.025 |
| 6 | XILO Communications Ltd. | Linux | 0:00:00 | 0.009 | 0.222 | 0.063 | 0.127 | 0.127 |
| 7 | Kattare Internet Services | Citrix Netscaler | 0:00:00 | 0.009 | 0.517 | 0.114 | 0.228 | 0.228 |
| 8 | LeaseWeb | Linux | 0:00:00 | 0.013 | 0.351 | 0.029 | 0.055 | 0.055 |
| 9 | Hyve Managed Hosting | Linux | 0:00:00 | 0.013 | 0.222 | 0.060 | 0.120 | 0.120 |
| 10 | Aspserveur | Linux | 0:00:00 | 0.013 | 0.343 | 0.077 | 0.326 | 0.471 |
Datapipe had the most reliable hosting company site in April, responding to all of Netcraft’s requests. Datapipe’s performance has seen it appear in the top ten every month so far in 2016, continuing a streak which has placed the company in the top ten 11 times in the past 12 months. Datapipe provides hosting services out of a number of data centres in Europe, Asia and North America. In April, Datapipe announced that it would be partnering with Singapore’s largest electronics retailer to ensure the scalability of the latter’s online infrastructure.
Qube had the second most reliable hosting company site. As with Datapipe, Qube’s site responded to all of Netcraft’s requests, but was fractionally slower to do so. Qube’s performance is also consistent: the company has appeared in the top ten 9 times over the last 12 months.
CWCS achieved third place in April, also with a 100% response rate, albeit with an average connect time that was marginally slower than both Datapipe and Qube’s. CWCS provides shared and managed hosting solutions, with data centre facilities in England and North America, and counts organisations such as KPMG and the University of York amongst its clients.
Linux is once again the most popular choice of operating system with hosting companies: eight out of the top ten companies in April hosted their websites on Linux machines. Kattare Internet Services and Pair Networks were the only two exceptions, using a Citrix Netscaler device and FreeBSD respectively.
Netcraft measures and makes available the response times of around forty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.
From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.
Information on the measurement process and current measurements is available.