| Rank | Performance Graph | OS | Outage hh:mm:ss |
Failed Req% |
DNS | Connect | First byte |
Total |
|---|---|---|---|---|---|---|---|---|
| 1 | Rackspace | Linux | 0:00:00 | 0.000 | 0.690 | 0.022 | 0.051 | 0.051 |
| 2 | XILO Communications Ltd. | Linux | 0:00:00 | 0.000 | 0.318 | 0.071 | 0.142 | 0.143 |
| 3 | Webair | Linux | 0:00:00 | 0.000 | 0.355 | 0.081 | 0.161 | 0.161 |
| 4 | Hyve Managed Hosting | Linux | 0:00:00 | 0.000 | 0.194 | 0.082 | 0.664 | 0.665 |
| 5 | CWCS | Linux | 0:00:00 | 0.000 | 0.332 | 0.116 | 0.220 | 0.220 |
| 6 | New York Internet (NYI) | FreeBSD | 0:00:00 | 0.004 | 0.579 | 0.060 | 0.125 | 0.125 |
| 7 | EveryCity | SmartOS | 0:00:00 | 0.004 | 0.240 | 0.071 | 0.317 | 0.317 |
| 8 | vXtream Ltd | Linux | 0:00:00 | 0.004 | 0.243 | 0.076 | 0.153 | 0.153 |
| 9 | Memset | Linux | 0:00:00 | 0.004 | 0.246 | 0.083 | 0.165 | 0.165 |
| 10 | Swishmail | FreeBSD | 0:00:00 | 0.004 | 0.253 | 0.085 | 0.171 | 0.173 |
Rackspace had the most reliable hosting company website in March 2018, with no failed requests and an average connection time of 22ms—the quickest amongst the top ten. Rackspace provides a diverse range of managed cloud hosting solutions to customers around the globe, with data centres and offices in the US, Europe, Asia, and Australia.
Four other hosting company sites also successfully responded to all requests this month, with the tie broken by average connection time. XILO Communications takes second place with a 71ms average connection time. XILO Communications has maintained 99.99% uptime over 5 years, and has appeared in the top ten in each of the first three months of 2018.
Third and fourth place positions were extremely close, with a difference of just 1ms in the sites’ average connection times separating them. Webair came in third place, with an 81ms average connection time. Webair provides managed cloud services from its data centres in New York, Los Angeles, Montreal, and Amsterdam.
Hyve Managed Hosting‘s site takes fourth place with an average connection time of 82ms. Hyve continues its top ten streak, now having had its site in the top ten for 14 consecutive months. Hyve operates its services from 18 different data centres worldwide and has maintained 100% uptime since Netcraft began monitoring it in June 2016. CWCS takes fifth place with a connection time of 116ms, also with no failed requests.
Linux is the most popular operating system among the top ten this month, accounting for seven of the top ten sites. FreeBSD makes a couple of appearances, with SmartOS making a single appearance.
Netcraft measures and makes available the response times of around thirty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.
From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.
Information on the measurement process and current measurements is available.