Ken Palla

Since 2005, Ken Palla has been in Online Security. He was a Director at MUFG Union Bank, retiring in early 2019. At MUFG Union Bank he managed the online security for both commercial and retail customers. Ken was an advisor to the RSAC eFraud Global Forum and a Program Committee member for the annual San Francisco RSA Conference. In 2019, he received the Legends of Fraud Award. He has published many white papers—on the need to focus on online customer safety, on online authentication and on how to select a multi-factor authentication solution. Most recently, he has been writing about consumer financial scams and how around the world financial institutions are adding scam controls and sometimes providing reimbursement. He is currently consulting to banks and to online security vendors and is a member of The Knoble Scam Committee.